Privacy Policy
This page explains what information Carolina Services & Solutions collects when you contact us for a quote, request service, or pay an invoice on this website, and how we use it.
Who We Are
Carolina Services & Solutions is a residential remodeling and home services company based at 202 Oak St, Gaffney, SC 29349. You can reach us at (864) 804-4973 or Rodneyp526@gmail.com.
What We Collect
- Contact details you submit through our quote form (name, phone, email, project notes).
- First name, last name, and email submitted on our Pay page to look up your invoice.
- Your mobile phone number if you opt in to receive SMS communications from us.
- Basic analytics from your browser (page views, device type) so we can improve the site.
How We Use It
We use your information to respond to your quote request, schedule and complete work, send invoices, and communicate with you about your project. If you have opted in to SMS, we will use your phone number to send appointment confirmations, service reminders, job updates, and occasional promotional offers. We do not sell or rent your information.
SMS Messaging
If you opt in to receive SMS messages from Carolina Services & Solutions:
- Your phone number is used solely to send messages related to your service activity and our offerings.
- Your phone number and SMS consent will never be shared, sold, or rented to third parties or affiliates for marketing purposes.
- No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
- Message frequency varies based on your service activity.
- Message and data rates may apply depending on your carrier and plan.
- To opt out at any time, reply STOP to any message. You will receive a one-time confirmation and no further messages will be sent.
- To request assistance, reply HELP or contact us at (864) 804-4973 or Rodneyp526@gmail.com.
Payments
Online payments are processed by Stripe. When you pay an invoice, your card details are entered on Stripe’s hosted page and are not stored on this website. Please review Stripe’s privacy notice for details on their handling of payment information.
Your Choices
You can ask us to update or delete the contact information you’ve shared, including your phone number and SMS opt-in status, by emailing Rodneyp526@gmail.com or calling (864) 804-4973.
Updates
We may update this policy from time to time. The latest version will always be posted on this page.